Terms & Conditions

Terms & Conditions – Tydal Group

Who We Are
Tydal Group Pty Ltd (“Tydal”, “we”, “us”, “our”) is a Sydney-based brand and experience design agency.

Acceptance of Terms
By using our website or engaging our services, you agree to these Terms & Conditions. If you do not agree, please do not use our site or services.

1. Services

We offer brand strategy, visual identity, graphic and digital design, engagement campaigns, and related consulting. All project scopes, deliverables, timelines, and fees are confirmed in written proposals or agreements.

2. Client Responsibilities

Clients must provide accurate information, feedback, and approvals in a timely manner. Delays in client input may impact project timelines.

3. Fees & Payment

Fees are detailed in project proposals. Payment terms (e.g., 50% deposit, 50% on completion) are confirmed for each project. Late payments may incur interest or suspension of work.

4. Intellectual Property

Final deliverables, once paid for in full, are transferred to the client. Drafts, working files, or rejected concepts remain the property of Tydal unless expressly agreed otherwise.
Tydal retains the right to showcase completed work for portfolio and promotional purposes unless otherwise agreed.

5. Confidentiality & Privacy

We respect client confidentiality and comply with the Australian Privacy Act 1988 and APPs. Any sensitive project or business information shared will be protected and not disclosed to third parties except required by law or with written consent. See our Privacy Policy for more information.

6. Limitation of Liability

We will deliver work professionally and as agreed in the proposal. Tydal is not liable for indirect damages, loss of profit, or issues arising from client misuse or further modification of deliverables. Maximum liability for any claim is limited to the total fees paid by the client for the relevant project.

7. Website Use

Content on our website is for information only. You must not copy, reproduce, or distribute it without permission. Tydal is not responsible for third-party links/content.

8. Termination

Projects may be terminated by mutual agreement, for breach of contract, or non-payment. Any work completed to date must be paid for. Tydal may refuse future service to users who breach these terms.

9. Changes to Terms

We may update these terms to comply with changes in law or business practices. Clients will be notified of significant changes affecting ongoing projects.

Contact

For all enquiries:
hello@tydalagency.com.au
Sydney, Australia